FITSO lives by these important values:
SHIPPING & HANDLING
We currently offer free shipping to the United States.
Your order will arrive within 7-10 business days* after it ships.
We work hard to stick to these timeframes, but in the event of weather, carrier delays, production issues, or you know, a global pandemic, your delivery may take longer. Please note that any order placed after 3PM EST on Friday or over the weekend will process the following business day.
*If you’re in AK, HI, PR, GU, or a US military base, your order may take an additional 2-4 weeks.
RETURNS
We accept unused and unwashed items with attached tags within 30 days from their shipping date. Once your return is confirmed, we'll process a refund to your original payment method, initiate an exchange, or provide store credit as per your request. Please use our provided return labels for tracking; we can't refund lost returns sent with other labels.
A $7 shipping and restocking fee applies to mailed-in refunds. However, local* exchanges and drop-off returns have no fees. If you're returning for store credit, the restocking fee is waived.
*Available in the Twin Cities, MN Metro Area