shop information
+ Inclusion Beyond Sizing
+ Acceptance of Your Body as it is Right Now
+ Leading with Confidence
+ Welcoming & Encouraging Feedback
FITSO lives by these important values:
SHIPPING & HANDLING
We currently offer shipping to the United States.
Your order will arrive within 7-10 business days* after it ships.
*If you’re in AK, HI, PR, GU, or a US military base, your order may take an additional 2-4 weeks.
We work hard to stick to these timeframes, but in the event of weather, carrier delays, or production issues, or you know, a global pandemic your delivery may take longer. Please note that any order placed after 3PM EST on Friday or over the weekend will process the following business day.
RETURN POLICY
We accept unused and unwashed items with attached tags within 30 days from their shipping date. Once your return is confirmed, we'll process a refund to your original payment method, initiate an exchange, or provide store credit as per your request. Please use our provided return labels for tracking; we can't refund lost returns sent with other labels.
A $7 shipping and restocking fee applies to mailed-in refunds. However, local* exchanges and drop-off returns have no fees. If you're returning for store credit, the restocking fee is waived.
*Available in the Twin Cities Metro Area
